Terms & Conditions
Terms & Conditions
The following Terms and Conditions govern your use of the Website, and constitutes the contractual relationship which the parties hereby agree upon.
The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive. The English version is available on our Platform (by selecting the English language) or shall be sent to you upon your written request.
Terms & Conditions version 6.0 (updated 10/01/2020)
General Bonus T&Cs
- The following Terms & Conditions apply to all bonuses, unless something else is stated in connection to the given bonus.
- General Terms & Conditions on the website also applies.
- Only one bonus can be active on any player account at any given time. This means that any previous bonus balance must be wagered in full as per its terms, or lost to make the account balance zero, before you participate in another promotion.
- Minimum deposit to activate a bonus, unless otherwise specified:
- For accounts in EUR: 10 EUR
- For accounts in SEK: 100 SEK
- Once a bonus is active, you will not be able to request a withdrawal from your account. If you would like to request a withdrawal, you will need to cancel the active bonuses on your account. No money can be withdrawn from the account as long as any bonus (casino, betting, lotto or free spins) is active on the account.
- Winnings received through the use of a bonus offer shall not exceed a total of EUR5000/SEK50000 per offer unless otherwise specified. Any winnings made with such an offer that exceeds the EUR5000/SEK50000 maximum, shall be considered as nil and shall not be recorded as winnings. Only the maximum winnings of EUR5000/SEK50000 can be withdrawn by the player subject to the bonus terms.
- We reserve the right to deny or withdraw any bonus offer at any time, as well as alter or extend them. The decisions are always final and no written correspondence will be initiated.
- Any bonus offer can only be used once per person/account/household/address/phone number/mobile device (tablet, mobile phone etc.)/computer (public library, workplace etc./family/IP-address/e-mail address, unless otherwise specified.
- We reserve the right to remove or cancel any bonus offer, or any given bonus, in case of any suspected abuse of the offer and to terminate the offender’s account.
- Our bonus offers are not valid for players from the following countries, unless otherwise stated: Bulgaria, Croatia, Georgia, Greece, India, Mauritius, Moldova, Nigeria, Pakistan, Poland, Slovakia, Slovenia, Turkey and Ukraine.
- We reserve the right to update these rules at any time without notification and it is up to the customer to check for updates.
- Swedish players, residing in Sweden, will only be allowed to activate one bonus each on their accounts. The bonus can only be activated on the first deposit.
- General Bonus T&Cs apply on all bonus offers, and types of bonuses, offered.
- General Terms & Conditions on the website also applies.
Betting Bonus T&Cs
- Only bets placed using bonus funds will count towards the wagering requirement.
- Only the first selection per game will count for the wagering requirement.
- This offer cannot be used in conjunction with any other offer, unless it’s a Split Bonus (see Split Bonus T&Cs)
- Bets will start counting towards wagering requirements once a bet placed using your bonus balance is settled.
- Your real money will be used first if you have both real and bonus funds in your account.
- Once a bonus is cancelled, expired or turned to real, any bets placed with bonus funds which are pending settlement will be simultaneously lost as well.
- Only bets placed at odds of 1.75 and higher will count for the wagering requirement.
- Wagering requirements must be met within a period of 7 days, except for Swedish citizens residing in Sweden, where the wagering must be completed within 60 days.
Casino Bonus T&Cs
- Wagering Requirement is calculated on the sum of the deposit amount and the bonus amount. This is then multiplied by the wagering requirement.
- Any free spins given must be played within 7 days from the activation, unless something else is stated in connection to the given free spins, or they will be forfeited.
- Winnings from free spins comes with no wagering requirement.
- All casino bonuses come with a wagering requirement of 35 times the sum of your deposit and the credited casino bonus amount. Casino bonus added as a Split Bonus comes with a wagering requirement of 35 times the sum of your deposit and the credited casino bonus (read more under Split Bonus T&Cs). The wagering requirement for each specific bonus can change from the above, and in such events it will be stated directly in the specific bonus’ T&C’s. Wagering requirements must be completed before any winnings derived from the given bonus can be withdrawn, unless the full account balance is lost in the process as then the bonus is considered wagered. The wagering must be completed within 30 days, except for Swedish citizens residing in Sweden, where the wagering must be completed within 60 days.
- Different casino games will contribute differently towards the wagering requirement:
- Slot Games count 100% towards the bonus wagering.
- Scratch Cards (excl. Hacksaw Gaming scratch cards) count 100% towards the bonus wagering.
- Table Games (live, excl. Poker Games) count 10% towards the bonus wagering.
- Playboy Gold (Microgaming), Playboy Gold Jackpots (Microgaming), Deco Diamonds (Microgaming), Deco Diamonds Deluxe (Microgaming), Lucky Links (Microgaming) count 10% towards the bonus wagering.
- Table Games (slots, excl. Poker Games) count 5% towards the bonus wagering.
- Scratch Cards from Hacksaw Gaming count 0% towards the bonus wagering.
- Poker games (slots and live) count 0% towards the bonus wagering.
- It is not allowed to use bonus funds to wager in any of the excluded casino games. The list of excluded games includes (but is not limited to) the following games: Joker Strike, Big Bad Wolf, Second Strike, Lucky Keno, World Cup Keno, European Roulette Deluxe, Mega Moolah, Mega Moolah Isis, Bar Bar Black Sheep, Thunderstruck II, Immortal Romance, Jurassic World, Valley of the Gods, Holmes and the Stolen Stones, Golden Glyph, Pied Piper, Jonny Ventura and the Eye of Ra, Luxor, Rise of Egypt, Book of Gold Classic, Book of Gold Symbol Choice, Book of Gold Double Chance, Instant Football, Instant Greyhounds, Instant Horses, Instant Racing, Instant Speedway, Instant Trotting, Instant Velodrome, Virtual Football, Virtual Racing.
- Casino bonus money cannot be used to play on Sportsbook, scratch cards from Hacksaw Gaming or on any lotto product.
- When you claim a Casino Bonus, your deposited money will be added to the Real Money wallet, and the bonus money will be added to your bonus balance.
- When you play with an active Casino Bonus on your account, your deposited money are deducted first from your balance.
- When you play with your deposited money, they will not count towards the wagering requirement. Only spins/bets made with your bonus money will count towards the wagering requirement.
- If you cancel your bonus, or your bonus expires, you are only entitled to the Real Money balance you have in your account. All the bonus balance will be considered as lost.
- All winnings as a result of wagering made with bonus money, when a Casino Bonus is active on the account, will be considered bonus money and cannot be withdrawn until the original wagering requirement has been met.
- The gamble feature that might appear in some of the casino games, where each win can be used to gamble for a higher win, is not allowed while playing with bonus money.
- Winnings received through the use of a free bonus offer (no deposit) or free spins offer (no wagering) shall not exceed a total of EUR50/SEK500 per offer. Any winnings made with such an offer that exceeds the EUR50/SEK500 maximum, shall be considered as nil and shall not be recorded as winnings. Only the maximum winnings of EUR50/SEK500 can be withdrawn by the player subject to the bonus terms. Winnings cannot be withdrawn without a successful deposit and verification of the player account, as well as a 1 time wagering of the deposited amount.
- In case of a rollback or cancellation of a spin, when there is a bonus active on the account, the bet will be refunded to the account and the wagering achieved will be decreased by the same amount that was used in the spin. If the bonus has already been completed, cancelled or expired before the rollback or cancellation of the spin, the bet will be counted as a part of the bonus and therefore not refunded to the players account. We reserve the right to make decisions on every case where this issue comes up. The decision will be final and cannot be challenged by any person.
- The maximum stake counted towards wagering when having an active casino bonus is €5 (or currency equivalent) per game round or €0.50 (or currency equivalent) per line. Any bets placed above this limit will only count up to the maximum stake towards the wagering requirements.
Lotto Bonus T&Cs
- Lotto bonus can only be given as a free lotto ticket. No bonus money can be used to place a bet on lotto results.
- Any free lotto ticket must be used within 7 days from the activation, unless something else is stated in connection to the given free lotto ticket, or it will be forfeited.
- A free lotto ticket comes with no wagering requirements on the winnings.
- A free lotto ticket cannot be exchanged to cash/bonus money/free spins/free bets or to a lotto ticket in another lottery.
Split Bonus T&Cs
- The Split Bonus will activate both a Casino Bonus and Betting Bonus on your account.
- Half of the deposit made will count towards the Betting Bonus, and half towards the Casino Bonus. By accepting the bonus, you are also accepting the terms and conditions from both the Casino Bonus and the Betting Bonus.
- The Split Bonus is to be seen as one bonus, and can only be used upon the first deposit.
- When cancelling the Split Bonus, both the Betting Bonus and the Casino Bonus will be cancelled on the account.
- The Betting Bonus and the Casino Bonus will each have their own wagering ratios, their own expiration times. Please see the terms and conditions for Betting Bonus and Casino Bonus.
Risk-free Game, T&C
The following T&Cs apply unless stated otherwise in 'Deposit' section'
- Available to new customers only, unless otherwise specified.
- Applies to first deposit only, unless otherwise specified.
- The bet must be placed in the game mentioned when you accept the bonus on your account.
- To activate the bonus, you need to make a new deposit and add the risk-free bonus option on the deposit page.
- The bet connected to the offer needs to be of at least €50.
- The maximum amount paid back if you lose is €50.
- If you win your bet, your winnings will be added to your account and the risk-free bonus will be seen as used.
- If you lose your bet, the €50 will be paid back to your account within 24 hours.
- The bet will be paid back as real money, with no wagering requirements. You can decide to continue playing, or withdraw the money.
- If you make more than one bet on the same game, it is the firt qualifying bet that counts towards the campaign.
- Risk-free bonus campaigns will always be limited to specific countries, regions and player accounts. Customers do not have the right to use the risk-free bonus unless added to the original list when the bonus was activated, unless otherwise specified.
Cashback Bonus T&Cs
- The money back on a Cashback Bonus is on net losses only.
- You must play at least 50 game rounds in the game(s) specified in the offer, during the time period of the offer, to qualify for real money back.
- Real money returned is calculated as 10%, 20% or 25% depending on the offer you have received, of your bets minus the winnings on the specific game(s) during the time period.
- Maximum real money returned is €1000 for a 10% offer, €1500 for a 20% offer and €2000 for a 25% offer unless otherwise specified.
- Minimum real money returned is €50.
- Real money returned will be paid in whole numbers.
- No wagering requirements on money returned.
- If a player’s account is self-excluded or blocked during the campaign period, the player will not be eligible for any reward.
- If you qualify for the reward once the time period of the campaign has ended, you will get the reward added to your account within 24 hours.